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One of the key benefits of the CIPS L4M5 Exam is that it is highly practical and industry-focused. L4M5 exam is designed to equip procurement professionals with the skills and knowledge they need to succeed in real-world negotiations. It covers a range of scenarios that professionals may encounter during commercial negotiations, including negotiating with suppliers, customers, and internal stakeholders. The CIPS L4M5 Exam also provides an understanding of the legal and ethical considerations that need to be taken into account during negotiations.
CIPS L4M5 (Commercial Negotiation) Certification Exam is a professional qualification designed to provide individuals with the skills and knowledge required to negotiate successful commercial contracts. L4M5 exam is offered by the Chartered Institute of Procurement and Supply (CIPS), which is a leading global organization that promotes best practices in procurement and supply chain management. The CIPS L4M5 exam is suitable for individuals who work in procurement, supply chain, and commercial roles, as well as those who wish to enhance their negotiation skills.
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To prepare for the CIPS L4M5 Certification Exam, candidates should have a good understanding of procurement processes and supplier management. They should also have experience in negotiating contracts and agreements. L4M5 exam consists of 60 multiple-choice questions, and the pass mark is 60%. L4M5 Exam is available online, and candidates have 90 minutes to complete it. Successful candidates will be awarded the CIPS L4M5 Certification, which is valid for three years.
CIPS Commercial Negotiation Sample Questions (Q129-Q134):
NEW QUESTION # 129
There are many factors which will influence supplier pricing decisions. Which of the following are external factors that may apply? Select THREE that apply:
- A. Cost of production
- B. Price elasticity of demand
- C. Objectives of the organisation
- D. Customer perceptions of value
- E. Where the product is in its 'lifecycle'
- F. Environmental factors affecting the cost of raw materials
Answer: B,E,F
Explanation:
Reference: CIPS L4M5 Study Guide, Section 2.2 - Cost and Price Analysis
NEW QUESTION # 130
A procurement manager is preparing fora negotiation with an important supplier. He plans to withhold some crucial information so that his company gains the upper hand in the negotiation. Is this correct when considering using integrative approach to the negotiation?
- A. No, this approach requires honest and open discussion
- B. No,holding back information will prompt the supplier gain higher negotiation power
- C. Yes, the supplier must know what buyer wants and how to provide that even when the buyer is silent on these matters
- D. Yes, the buying organisation must maximise its gain, even at the detriment of the other party
Answer: A
Explanation:
Integrative negotiation is a negotiation strategy in which the involved parties work together to find a solution that satisfies the needs and concernsof each. This process often involves group brainstorming and creative thinking for individuals to suggest different ideas that benefit both parties.
Compromising is often common in integrative negotiation, and both sides may need to give up certain needs to reach a solution. Honesty can also promote successful integrative negotiation because it can lead to a comprehensive understanding of the issue and what each party needs to be satisfied with the result.
NEW QUESTION # 131
Which of the following is a key element to developing high-trust supplier relationships?
- A. Information gathering
- B. Delivering on commitments
- C. Supplier audits
- D. Contract management
Answer: B
Explanation:
Trust develops when organisations consistently deliver on commitments-meeting deadlines, respecting terms, and fulfilling promises. While audits, contract management, and data gathering support oversight, they do not in themselves build trust. In collaborative negotiations, reliability becomes the foundation of long-term partnerships, reducing the need for constant monitoring. CIPS highlights that trust is fragile and must be reinforced through transparency, consistent behaviour, and alignment of actions with words. This credibility is more persuasive than any formal monitoring.
Reference: CIPS L4M5 (2nd ed.), LO 3.1 - Trust and relationship-building in negotiation contexts.
NEW QUESTION # 132
Understanding supplier's mark-up and margin can provide procurement professional a comprehensive insight into supplier's net profits. Is this statement true?
- A. No, because margin is enough to tell procurement about supplier's profitability
- B. No, because mark-up and margin inform little about supplier's net profit
- C. Yes, becausesupplier's mark-up and margin are two most valuable sources of information to procurement
- D. Yes,because these are two indicators of supplier's future prospect
Answer: B
Explanation:
Explanation
Mark-up and margin allow supplier to make gross profit. Remember that every supplier operates under different cost structures and some are set up to be most profitableat a particular level of volume, so it is dangerous to assume all suppliers can survive on a lower margin if their volume increases. Intelligent buyers understand that mark-up and margin may define gross profits, but they tell you very little about a supplier's net profits.
LO 2, AC 2.1
NEW QUESTION # 133
Which of the following types of question are likely to be the most effective to check facts in negotiations?
- A. Closed
- B. Leading
- C. Hypothetical
- D. Open
Answer: A
Explanation:
Closed questions are designed to elicit specific, factual responses - typically "yes" or "no" or a brief piece of information. These are particularly useful when verifying details during negotiation. For example, asking
"Did you receive the revised schedule on Monday?" ensures clarity and reduces ambiguity.
Reference: L4M5 Commercial Negotiation 2nd edition (CORE), Section 3.3 - Communication and Questioning Techniques in Negotiation
NEW QUESTION # 134
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